Comments on: Working With Clients Who Have Had Negative Experiences Prior to You http://thevacoach.com/blog/2008/06/19/working-with-clients-who-have-had-negative-experiences-prior-to-you/ Coaching Individuals to Virtual Assistance Success Sun, 28 Jun 2009 18:40:30 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Question: Virtual Assistants and People with Bad VA Experiences - OfficeArrow Community http://thevacoach.com/blog/2008/06/19/working-with-clients-who-have-had-negative-experiences-prior-to-you/comment-page-1/#comment-22011 Question: Virtual Assistants and People with Bad VA Experiences - OfficeArrow Community Fri, 20 Jun 2008 14:19:25 +0000 http://thevacoach.com/blog/2008/06/19/working-with-clients-who-have-had-negative-experiences-prior-to-you/#comment-22011 [...] Assistants and People with Bad VA Experiences Working with people who had bad VA experiences - The VA Coach The VA Coach said it was smart to steer clear of people who already had a bad VA experience when [...] [...] Assistants and People with Bad VA Experiences Working with people who had bad VA experiences – The VA Coach The VA Coach said it was smart to steer clear of people who already had a bad VA experience when [...]

]]> By: Kevin Cannella - OfficeArrow http://thevacoach.com/blog/2008/06/19/working-with-clients-who-have-had-negative-experiences-prior-to-you/comment-page-1/#comment-22009 Kevin Cannella - OfficeArrow Fri, 20 Jun 2008 14:10:16 +0000 http://thevacoach.com/blog/2008/06/19/working-with-clients-who-have-had-negative-experiences-prior-to-you/#comment-22009 I agree that the person will be assuming their new VA will screw up and they will just be sadly expecting it. But I believe with the correct personal skills you can change the person's perspective. Understand the person's current point of view and that they are expecting a screw up. From there make sure you nail your first couple assignments and formulate a relationship with the person so they can begin to trust you. Empathy and understanding their point of view will go a long way in a situation such as this. Hope this is helpful! I agree that the person will be assuming their new VA will screw up and they will just be sadly expecting it.

But I believe with the correct personal skills you can change the person’s perspective.
Understand the person’s current point of view and that they are expecting a screw up. From there make sure you nail your first couple assignments and formulate a relationship with the person so they can begin to trust you.

Empathy and understanding their point of view will go a long way in a situation such as this.

Hope this is helpful!

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