E-Mail Etiquette
April 13, 2007
When it comes to communication in my type of business, e-mail is number one. My clients and I e-mail back and forth, colleagues and I e-mail back and forth and the list continues from there. I always find it interesting how people use e-mail. Generally speaking, most people do not know that there is an unwritten list of rules when it comes to e-mail etiquette.
One of these rules includes deleting e-mails that do not require a response. Tim Sanders, author of “The Likeability Factor” wrote this on his blog:
“One of my basic rules of email is to let the thread (the back and forths) stop. Don’t get in the last word, even if it is “thanks”.
DOES THIS SOUND FAMILIAR?
You are working on a spreadsheet (and consulting paper) and your Outlook envelope starts to flash and you stop what you are doing to check your email. A coworker replied, “thx” on their crack berry — you had emailed them a report yesterday. You peck hard on the delete button, sigh, and toggle back to the spreadsheet.”
I think there are many things to discuss when it comes to e-mail etiquette but this is a biggie. I truly believe that if everyone ceased with these types of e-mails, we’d all have less e-mails in our inbox and less interruptions.
Be sure to read the rest of Tim’s blog entry on the ‘thank you e-mail etiquette’ as well as his first post on e-mail etiquette. Thank you Tim for the reminder!
Technorati Tags: Tim Sanders, e-mail etiquette, The Likeability Factor, e-mail, e-mail issues
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